Privacy Policy

We collect information that you provide directly to us, including: • Contact information (name, email address, phone number) • Project details and requirements shared during consultations • Payment information (processed securely through third-party payment processors) • Communications between you and Secret AI • Usage data from our website (pages visited, time spent, browser type) • Cookies and similar tracking technologies We do not sell your personal information to third parties.

We use the information we collect to: • Provide, maintain, and improve our services • Process your transactions and send related information • Respond to your inquiries and provide customer support • Send you technical notices, updates, and administrative messages • Communicate with you about services, projects, and promotional offers • Monitor and analyze trends, usage, and activities • Detect, prevent, and address technical issues and security threats • Comply with legal obligations We process your data based on contractual necessity, legitimate business interests, and your consent where required.

We implement appropriate technical and organizational measures to protect your personal information: • Encryption of data in transit and at rest • Secure server infrastructure with regular security audits • Access controls limiting data access to authorized personnel only • Regular backups and disaster recovery procedures • Compliance with industry-standard security practices While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We may share your information with third-party service providers who perform services on our behalf: • Cloud hosting providers (Vercel, AWS) • Payment processors (Stripe, PayPal) • Analytics services (Google Analytics, Plausible) • Communication tools (email services, project management platforms) • AI service providers (OpenAI, Anthropic) These providers are contractually obligated to protect your information and use it only for the services they provide to us.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Understand how you use our website • Improve our services and user experience • Provide personalized content and advertisements You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

If you are in the European Economic Area (EEA), you have the following rights: • Right to access your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restrict processing • Right to data portability • Right to object to processing • Right to withdraw consent at any time • Right to lodge a complaint with a supervisory authority To exercise these rights, please contact us at support@secretai.in.

We retain your personal information for as long as necessary to: • Fulfill the purposes outlined in this Privacy Policy • Comply with legal obligations (tax, accounting, legal requirements) • Resolve disputes and enforce our agreements • Maintain business records Project-related data is typically retained for 7 years for legal and accounting purposes. Marketing communications can be opted out of at any time.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including: • Standard Contractual Clauses approved by the European Commission • Adequacy decisions by relevant authorities • Consent where required by applicable law We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@secretai.in, and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new Privacy Policy on this page • Updating the "Last Updated" date • Sending you an email notification for material changes We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: support@secretai.in Response Time: Within 48 hours For GDPR-related inquiries, please clearly mark your email with "GDPR Request" in the subject line.